it’s the second time this week that someone ordered a gig with requirements that do not match my gig.
The gig says clearly:
title: write thai SEO optimized content
first sentence: I will write you SEO optimized content in Thai
tags: Language: Thai
However, some buyers place an order and are requesting English articles.
The first time I used the resolution center to request the buyer to cancel the order what he did and he said sorry for the wrong order.
The second time I requested the buyer to do this, he requested it and I accepted his request.
Both times it affected my stats for “Order completion” rate.
Can someone please tell me how I can avoid such things and how I can avoid that this counts towards my stats? I made clear that the gig is for Thai and not English! I also wrote the fiverr support which isn’t responding to my request but anyways I doubt they can do anything regarding this.