I was working on a website design for someone - I created several versions for him to select, and he picked the 2nd version saying it is “…shaping nicely… looks good…let’s move on with other pages…” . When I completed the whole website and gave it to him, he said he was expecting something “amazing”, and my work cannot “WOW” him, it is not an “amazing” website that he wants. I asked how he would like to revise it, he said he couldn’t express it, all he wanted is just something “amazing”… I asked him to give me an “amazing” website as reference, he then asked me to create something like a database to the website, which apparently is not in the scope of the website, and he didn’t even mention there is a database something in the beginning. I refused his request and told him I can revise the current site if he could let me know what “Wow” point is he looking for. He just kept saying he is looking for something “Amazing”, and requested to cancel the order with the reason “seller can’t provide something amazing…” Here comes the issue - he said my 2nd version “shaping nicely and look good” in the beginning, and I have created the full website and already gave it to him, now he wanted to cancel the order after I’ve done everything, and the reason is simply it is not “amazing” to him… It is my first order on Fiverr, and I’m afraid it will become my last order because of this. How shall I do?
So Fiverr Cancelled the project from their side, only leaving me a notice and I get no Single dollar and the Buyer get a FREE website that I created for 2 weeks. THANK YOU Fiverr, GOOD JOB for letting me know my time and expertise is worthless!
Fiverr CS replied that they thought I didn’t deliver my work because the web link the buyer provided is empty… Apparently, they transferred the site and gave them an empty link (luckily I thought about the dirty tricks beforehand and screenshot some pages of the website I have done), still waiting for CS reply.