Hi, I hope somebody can help me here
I have a buyer that has placed an order without messaging me first (which I have asked buyers to do in my gig info). He has submitted none of the requirements that I have asked for, and has instead sent an hour long video on his website for me to watch.
I have messaged him to ask for a written overview of the details and what to include in the work. However, if he doesn’t get back to me would it be acceptable for me to cancel the order?
I am relatively new to fiverr, so your advice would be appreciated.