Hey guys I’ve got a weird situation!
I’ve had a customer who wanted to order from me, I stipulated I hadn’t done what they’ve asked for before, but they insisted on using me because of my high amount of 5 star reviews.
I’ve since delivered, early, done 2 revisions and now they’re saying they’re not happy at all and want to cancel the order - I feel totally scammed to be honest but not sure what I can do?
Oh and also, their initial reason for cancelling the order was that I wasn’t responding (they messaged me at 6am) and I responded by 0715am (I wake up at 7!h
I’ve had 150 orders now and never had a situation like this, so just after some advice