Buyer Removed the Negative feedback, But its Still shown in GIG


#1

Hi
Buyer gave negative feedback. Now we had discussion, he said that he wants refund and in return he wiill remove feedback. He has removed the feedback and it is not shown on order page.

But its Still shown in GIG reviews and the overall rating has also dropped from 95 to 94 and it is also the same even after the feedback has been removed from order.
What is the solution please help?
Thanks


#2

Did you do a mutual cancellation? If you did, reach out to customer support for assistance.