Fiverr Community Forum

Buyer request cancel order after the job is done

My buyer asks me to collect the Instagram post of some specific accounts, in the form of screenshots on a word document.

I took almost 300+ screenshots upon 3 documents as per demand. and now the buyer wants me to accept the order cancelation request. What??
I spent 3 days collecting and organizing posts and it is a big deal for me. my time and efforts are important. believe me, I’ve done all according to the requirements.
This bad experience happened first time to me.
This is not fair, getting work done and then cancel the order by saying this is not what I want. Like seriously is there any way I can get my payment?


Please see: Fiverr is not helping me. Client ask for refund after everything was done

You might have to quote the ToS to the buyer.