I have gone through many forum posts but couldn’t find one exactly addressing my problem.
So I have done an order worth $200 for a client two months ago. After delivering, she took a fair bit of time to go through the things. Then she accepted the delivery with a 5 star rating.
Now she is messaging me saying that I have done a part of the project wrong and she needs a revision. The order did NOT comprise of unlimited revisions. She’s the kind of client who probably won’t pay again for a revision.
It was a very tedious project and I cannot just go through the whole process again just to satisfy someone for the sake of it.
My question is, can she contact CS and get a whole refund, even after the two weeks have passed? Do I HAVE to suck it up and do the revision for free?