Fiverr Forum

Buyer resolution reached. How to move forward


#1

Hello. A buyer and I have agreed to reach a resolution for a gig at a certain amount. Let’s say $150. Would I agree to the cancellation and trust the buyer will order my gig at $150? Or should the buyer accept the gig offer update I sent her T $150 and then I’ll cancel the gig? I don’t want to accept cancellation and she runs off with my work. Please advise?


#2

Difficult situation. Just to play save I would ask your buyer to accept the updated offer from your site and then cancel the gig.


#3

If this is an existing order, open the order and click on “Offer More Extras”(below the message) . There you can add a custom offer for the amount of xyz so that the entire order equals $150.

There is no need for you to cancel the order :wink: