@royjuiten, I thought I would drop in to offer some answers to something you asked elsewhere. They are relevant here on the forum so this is going to be long, but you asked for it! I dropped a tip at the end that might be your best option or it might sink like a stone, but I would give it some thought. Also, to other people, you probably won’t read all this (and I don’t blame you) but that’s good for the OP so please get bored and don’t read to the end.
I give all my buyers a tracking code, so that they could see where the shipping is. Can I just post it as 24 hour delivery in this case?
This depends on how you word your gig. The important thing is that you write in your gig description EXACTLY what you will do for $X.00 so Fiverr can support you in it. For example, if you were to state this in your gig description it could be helpful:
When you purchase this gig, I will send you a tracking number within 24 hours so that you can follow that code to see where your item is. That tracking code IS your delivery, but of course the physical item won’t arrive until the shipping company can get it to you, usually in about 2 weeks. If your item does not arrive within 3 weeks, please contact me by inbox so that we can resolve the problem.
What is important next is that you need to be clear somewhere what happens if the buyer does contact you should the item not arrive. There are lots of ways you could go with this, and it’s why physical items are not a very commonly sold thing on Fiverr. For example, you could pay for signature confirmation on the item, or buy insurance on the item, or do any number of other things to protect yourself and the buyer. That way, if the item did not arrive and you had a secure way for the buyer to file on the insurance they could get a refund from the shipper, OR you could refund them and get your money from the shipper OR you could state somewhere that if they sign and the shipper sends you a confirmation of the signature that no refunds are given. All of these have potential consequences. You have to decide what is best for you and what makes sense in the price you charge. After all, if it costs you $.50 for packing and $2 for insurance and Fiverr takes a dollar - you’ll need to sell a WHOLE lot of gigs to make any money. It’s tricky. Perhaps you could post in Conversations to ask others how they would handle it, but not all the answers will be good. Think it through.
I give all my buyers a picture/video of me submitting the item to the post office, can this act as evidence if the buyer wants to cancel the item?
This helps your case in a sense, since showing that to Fiverr might help, especially if you also write something about this in your gig description to let them know that the picture or video will serve as proof and no refunds are given if the shipper fails to deliver or the item is torn up or yada yada… The problem is that a picture or video isn’t much proof either, since that is easy to fake. Truthfully, even if it was great proof, most buyers won’t care. If their item doesn’t arrive, some are going to have a fit. You may have to re-send another one or refund the buyer to avoid bad reviews. I’m not saying this will happen a lot. If you write your descriptions well, are straight up with your buyers, and they end up with what you show in your gig image - a lot of them will be happy. Your delivery time sets you up for a little more danger, but if you made it long, some buyers wouldn’t understand why. Fiverr is not the most ideal place for this, but sometimes it works.
If it were me and I had all these cool certificates that might be worthless but neat and I really wanted to use them somehow on Fiverr, i would personally go another route. I would come up with some cool thing I could deliver digitally and didn’t take long. It doesn’t really matter what, just think about what you could link to these certificates. Like, can you make a 15 second video showing you with the certificate itself and talking about the history? Something someone could put on a YouTube channel? Or, write a 100 word Facebook post for the person with a picture of the certficiate so they can put it on Facebook before the actual certificate arrives.
The sky is the limit. Make the actual physical item a free bonus and make sure you write in that while you will send a tracking number when you send it, the actual delivery is the digital item and the certificate is a freebie. That could be an awesome marketing tool and one you could use to self-promote off Fiverr by writing your own blog with 10 posts about the best 10 certificates (and a link to your Fiverr gig) or posting pics of these things all over social media with links to your gigs. Even better, you could use Fiverr Anywhere combined with all these to make a unique gig like nothing else here. You could have a gold mine if you did this right. (Go look in Tips for Sellers and under the featured posts section is a great video on Fiverr Anywhere by Twistedweb123.)
Hope that helps! I wish I had all of the certificates myself.