Fiverr Community Forum

Buyer send me notification but i don't see it

Buyer sent me any message through order page…when I check it doesn’t appear what should i do?

Same here! Many people complaint about this issue.

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Same problem with me, a huge delay, not able to see messages, even when I send there is nothing. Not sure if that is some server issue and hope they will fix it soon.

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I am also suffering this! When I send the messages it looking like sent… But after refresh it goes! And showing nothing send! :sweat:

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The whole server is like this.

Dealing with this issue as we speak.
I see the message(s) in the notification tab but when I click on it, the message(s) is not visible.

There seems to be a lag, very annoying to say the least. :tired_face:

Somebody contacted support, this is their reply.

CS’s reply;

Hi there,

Thank you for contacting us regarding this issue. We’re aware of this issue on our end and our Tech Team is working on fixing it as we speak. I will update you as soon as the issue is resolved in this same ticket request.

Thank you for your patience and we do apologize for the inconvenience.

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Thanks for update…

You’re very welcome.

Phew! It’s working now! :sweat_smile:

:cup_with_straw:

sure that its working ??

Yup! I received a bunch at once (visible), so life goes on for me. :slightly_smiling_face:

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Thank you for your update! :slight_smile:

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It’s solved now! :slight_smile:

Yes I also get all the message at once

Tech Support Response: