Fiverr Community Forum

Buyer send me notification but i don't see it

Buyer sent me any message through order page…when I check it doesn’t appear what should i do?

Same here! Many people complaint about this issue.

1 Like

Same problem with me, a huge delay, not able to see messages, even when I send there is nothing. Not sure if that is some server issue and hope they will fix it soon.

1 Like

I am also suffering this! When I send the messages it looking like sent… But after refresh it goes! And showing nothing send! :sweat:

1 Like

The whole server is like this.

Dealing with this issue as we speak.
I see the message(s) in the notification tab but when I click on it, the message(s) is not visible.

There seems to be a lag, very annoying to say the least. :tired_face:

Somebody contacted support, this is their reply.

CS’s reply;

Hi there,

Thank you for contacting us regarding this issue. We’re aware of this issue on our end and our Tech Team is working on fixing it as we speak. I will update you as soon as the issue is resolved in this same ticket request.

Thank you for your patience and we do apologize for the inconvenience.


Thanks for update…

You’re very welcome.

Phew! It’s working now! :sweat_smile:


sure that its working ??

Yup! I received a bunch at once (visible), so life goes on for me. :slightly_smiling_face:


Thank you for your update! :slight_smile:

1 Like

It’s solved now! :slight_smile:

Yes I also get all the message at once

Tech Support Response: