asianpros Posted January 4, 2021 Share Posted January 4, 2021 Hi, I’m making video animations, and my client wants to put their email on the animations.it is against TOS fiverr?Thankyou 🙂 8 Link to comment Share on other sites More sharing options...
humanissocial Posted January 4, 2021 Share Posted January 4, 2021 Of course it is. Why would Fiverr let you do something that would mean you could take your business off Fiverr?You know I know that? I read the ToS. Try that.You had to declare that you understood the ToS when you signed up to Fiverr. So you lied when you said you did. 10 Link to comment Share on other sites More sharing options...
zerlina84 Posted January 4, 2021 Share Posted January 4, 2021 I believe this is allowed since the email address is going to be on the animation and it’s not meant for you to contact them, but you should ask CS for permission first. 10 Link to comment Share on other sites More sharing options...
r_0_barns Posted January 4, 2021 Share Posted January 4, 2021 It should be fine, the TOS says “Terms of Service reminder: Providing email, ■■■■■, or phone number is only allowed if it is needed as part of the service. Otherwise, all communication must go through Fiverr.”So as it’s needed for the video, it should be fine. 9 Link to comment Share on other sites More sharing options...
asianpros Posted January 4, 2021 Author Share Posted January 4, 2021 I believe this is allowed since the email address is going to be on the animation and it’s not meant for you to contact them, but you should ask CS for permission first.Im sorry i might be silly,But, How to contact cs?i just see sending ticket there 😕 8 Link to comment Share on other sites More sharing options...
asianpros Posted January 4, 2021 Author Share Posted January 4, 2021 It should be fine, the TOS says “Terms of Service reminder: Providing email, ■■■■■, or phone number is only allowed if it is needed as part of the service. Otherwise, all communication must go through Fiverr.”So as it’s needed for the video, it should be fine.I can’t find this in TOS, Do you have screenshoot for this? 5 Link to comment Share on other sites More sharing options...
zerlina84 Posted January 4, 2021 Share Posted January 4, 2021 Im sorry i might be silly,But, How to contact cs?i just see sending ticket there 😕Send them an email, but be prepared because it may take a few days to get an answer: support@fiverr.com 7 Link to comment Share on other sites More sharing options...
asianpros Posted January 4, 2021 Author Share Posted January 4, 2021 Send them an email, but be prepared because it may take a few days to get an answer: support@fiverr.comThank You very much, really appreciate it 🙂 6 Link to comment Share on other sites More sharing options...
r_0_barns Posted January 4, 2021 Share Posted January 4, 2021 I can’t find this in TOS, Do you have screenshoot for this?yeah so if you start to type the word " email " in a message then it will pop upScreenshot 2021-01-04 184208726×311 18.9 KB 8 Link to comment Share on other sites More sharing options...
asianpros Posted January 4, 2021 Author Share Posted January 4, 2021 yeah so if you start to type the word " email " in a message then it will pop up🙂 5 Link to comment Share on other sites More sharing options...
r_0_barns Posted January 4, 2021 Share Posted January 4, 2021 Thankyou very much, i didn’t recognize this early 🙂You’re welcome 🙂Praying that you have a great year for yourself and your business. 8 Link to comment Share on other sites More sharing options...
vickiespencer Posted January 4, 2021 Share Posted January 4, 2021 It should be fine, the TOS says “Terms of Service reminder: Providing email, ■■■■■, or phone number is only allowed if it is needed as part of the service. Otherwise, all communication must go through Fiverr.”So as it’s needed for the video, it should be fine.So as it’s needed for the video, it should be fine.but you should ask CS for permission first.I agree with @zerlina84. To be safe contact CS. 9 Link to comment Share on other sites More sharing options...
minutescryptos Posted October 11, 2022 Share Posted October 11, 2022 Hi everyone ! I understand Fiverr's position, but humanissocial tell me how to grant a Facebook admin position to someone from the platform so that he or she can administrate the page or group ? 6 Link to comment Share on other sites More sharing options...
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