Hii buyer sent me a docx file and I opened it in protected view still looks like he successfully sent me a malware. My laptop is legging and I don’t know what should I do. I haven’t discussed this with buyer coz if it’s not his fault then I might end up with a bad review for nothing. But I’m sure my laptop started behaving weird after opening his file. What should I do?
Okay so it’s not even booting up now.
What makes you think of it? Did you open the task manager to see what is eating up memory. I am not sure about your laptop specs but mostly this happens when the word doc has too many images or 100’s of pages.
Read this now. Are you getting on to the windows loading screen?
What you might to do :
- scan and remove the malware.
- check your harddisk health.
- re-install your laptop os. ( only if needed ).
It booted up. I’m installing malwarebytes.