A fun buyer story coming up, sit back and start readin’.
So about a week ago I had a buyer message me asking looking for a long term voiceover, they wanted to output 25 videos a month.
They wanted a consistent price no matter the word count, and they suggested 8$ - I said yes as long as it doesn’t go past 800 words. (Big mistake, and never again)
They then sent me a message asking for my email to add me to their “trello board” - I told them that I can’t do that, and they got all mad saying everyone else gave them their email.
I told them I don’t feel comfortable giving personal information, and then told them it was against ToS, they still were getting all mad, and so I just reported them for spam, this was after had sent a custom order, this will be important soon.
Fast forward to two days ago, I get a notification from them messaging me saying “Oh I’m so glad you’re back, I thought I’d never hear from you again” and then they ordered the custom order I had provided the other day.
Why they got unblocked is beyond me, maybe they messaged CS to get me to unblock them somehow.
What’s worse is that they submit requirements saying “Will send later, thanks!” which as we know starts the timer. I messaged them saying that I can’t do it without the scripts, (which I should mention was going to be a bulk order for three scripts) - They said “well my computer isn’t working well, just give me a while” and then they went offline. Last night with about a day and a half left on the timer they sent me 12 UNNAMED pictures.
She also said, “you don’t mind doing another script, right?” so it was 4 scripts, and pictures of those scripts, from an IPAD. (This was only 24$ BEFORE the 20%)
The worst part is that the pictures were cropped, so I couldn’t even see what half of it said, it even cut off entire sections.
By this point I already contacted CS to cancel the order because I knew this would be trouble. After trying to read through the pictures, I noticed one that was S*xual - I messaged them saying that I cannot read those kind of scripts, according to my gig description I won’t read those kind of scripts.
Again, them came online and then went offline, so I knew they were seeing the messages.
At this point I had had it, and typed up a huge message explaining why I wanted to cancel, and sent the following message: "There are no requirements, even with you sending the pictures, you started the order without any requirements, which starts a countdown, and then didn’t get the half-readable pictures until 3:00 am, I understand there is a time difference, but you should not have submitted requirements with just “will send later”. I can’t complete the order with just pictures. Even with the pictures, the pictures are cut of and I can’t even read some of the script due to it being cropped, one of the scripts is about Nude beaches, and it says in my description that I won’t read vulgar scripts. I totally understand that you were having issues with your computer, however I think it would be better for us to discontinue this project. I hope you understand, and I really hope that you can find a better voiceover artist in the future. PS. agreeing to cancel the order will return your entire order price, you will lose nothing from doing so.
This person came online, and then left again, I’ve had it, and just want it to end, I’m so close to level two seller and I don’t want this person to just sully my reputation with a review, I have completed enough orders that 1 cancellation won’t do much.
This is the most irritating experience I have had for a couple months.
Edit: Buyer just agreed to cancel, thank goodness - However when I try to block her it gets blocked by “please contact customer support” which makes me believe she had support keep me from doing so, great.