Fiverr Community Forum

Buyer submitted information is not showing

I am facing problems in Fiverr sales related. When buyer has order me and submitted information to start work, but problem is that I do not see any order information or order updated is not showing. Help me to solve the problems.

This happens to me if I sent a custom offer and they accepted. The order starts without the need of providing information. Because they assume you discussed the project and you know all about it.

I understand now. But it should be. May be we discuss about the project but buyer submitted proper information in the order page. So, I think that it is a bugs of Fiverr.