A buyer contacted me to write a book for him of which I gladly agreed based on the information he provided me. He insisted on doing a few chapters first because he wanted to test my ability. I delivered high-quality work as I do with all my buyers of which he was highly satisfied.
He then requested to continue but this time gave different information that he did not disclose from the very beginning; this is some very sensitive political stuff that I felt uncomfortable dealing with so I informed him that I wouldn’t be able to move forward because I was uncomfortable with the nature of the work and that he didn’t give me all the information from the very beginning.
He tried to push me to write it several times to which I refused, he then demanded a refund for the initial work that he was happy with (I must note that I asked him several times if he needed revision and he said it was great.). I told him that I cannot give him a refund for work that I delivered that he was very happy with. He then threatened to report my account for misconduct with false claims that I requested a 5 star review when I did no such thing; in fact I’ve never done that before. The only thing I asked him to do was to mark the order as complete because majority of my clients receive their work and are satisfied and then forget to mark it as completed.
I sent CS a message stating all that had happened but they failed to help me (I was told to reason with the buyer), and then this morning I woke up to an email stating that my account received a warning for violating Fiverr’s rules. I don’t even know if they will refund him, but at this point I don’t care, I’m just really upset about this whole situation and that Fiverr sides with such people.
All my other clients have nothing but great things to say about the service they received, but Fiverr overlooks that and sides with such people.