Hi all, I would like to share my experience as it has left me anxious and unsure of what to do. I tried searching the forum for relevant threads and came across this one. I submitted a brief as below as per my buyer’s request in our private messages.
I will deliver a 5-page report (with 1.5 line spacing) on the areas as discussed below: 1. Tutorial and online tutoring market in Hong Kong 2. Background and some data related to those really large tutorial centre in Hong Kong and China 3. Competitive Analysis (please focus on Tutorial centre in Hong Kong and Snapask [an online tutoring apps]) 4. Tutorial industry and eLearning market in other Asia countries (mainly Korea, Japan, Taiwan and China)
However, after delivering the order, the buyer wanted to cancel as “the report was not what he/she expected”. That is totally fine by me as I have put in 2 revisions as options, and proceeded to seek feedback on what was not expected so I could go ahead and correct it.
The buyer refused to provide constructive feedback and just kept sending a mutual cancellation request, and even threatened to report me if I don’t cancel the request. All my reviews on my profile have been top-notch, and this is the first time I am dealing with something like this.
Anyone has any advice?