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Buyer threatening me

arslan104

By arslan104
in Seller Wins

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arslan104 Newbie

arslan104

Posted
Posted

Hi,

I had a buyer 2 months ago and I delivered his order successfully. Now after 2 months, he is asking for some extra work and forcing me to do FREE. He is also threatening me that he will report me or cancel the old order which had been delivered 2 months ago.

I just want to know that can he cancel my order after that much long time? And how can you help me to stop such buyers.

Thanks in advance!

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louis280 Newbie

louis280

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I received a mail from Fiverr that a buyer has cancelled an order through paypal after the order has been completed for over two months now.
I was not notified of anything before hand, and how on earth can a buyer be so heartless to get a refund of a job that has been delivered.
Fiverr had to deduct from my available balance.
This is my first time experiencing this, and I think fiverr is not protecting the interests of we sellers.
please, who can help me out on this

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Guest webexpert1313

Guest webexpert1313

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If Buyer threating You, Then immediate Report to Support team about this buyer with message screenshot, If you deliver job as per description, then no need to worry about it.

if buyer approaching you after 2 month then you need to ignore and if threating then report.

and after 2 month buyer also not able to do any negative review also. 🙂

so be happy. 🙂

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  • 5 months later...
brianlimd Newbie

brianlimd

Posted
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Hi all, I would like to share my experience as it has left me anxious and unsure of what to do. I tried searching the forum for relevant threads and came across this one. I submitted a brief as below as per my buyer’s request in our private messages.

I will deliver a 5-page report (with 1.5 line spacing) on the areas as discussed below: 1. Tutorial and online tutoring market in Hong Kong 2. Background and some data related to those really large tutorial centre in Hong Kong and China 3. Competitive Analysis (please focus on Tutorial centre in Hong Kong and Snapask [an online tutoring apps]) 4. Tutorial industry and eLearning market in other Asia countries (mainly Korea, Japan, Taiwan and China)

However, after delivering the order, the buyer wanted to cancel as “the report was not what he/she expected”. That is totally fine by me as I have put in 2 revisions as options, and proceeded to seek feedback on what was not expected so I could go ahead and correct it.

The buyer refused to provide constructive feedback and just kept sending a mutual cancellation request, and even threatened to report me if I don’t cancel the request. All my reviews on my profile have been top-notch, and this is the first time I am dealing with something like this.

Anyone has any advice?

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yudha991 Newbie

yudha991

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Don’t worry he is just bluffing. Order automatically gets marked as complete after 3 days of delivering and after that the buyer can’t do anything. Still Fiverr should ban these kind of peeps who are ruining the experience for seller.

well this is wrong, after order complete buyer still can cancle from disputing the paypal paymane, it happend to me after around 10 days the delivery is done and complete, and the fund is almost availeble but than it cancled.

And it say nothing can I do. 🙂

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creativearies Enthusiast

creativearies

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It happened with me a few days ago…a buyer insisted to do extra work or refund after one months complete order…I blocked the buyer to not contact me but he continuously sent me texts to do extra work (I don’t know how a blocked person can contact you)…he threatened me then I requested CS to cancel…because he was not contacting CS…just insisted of doing extra work.
There should be policy to only refund half money…if Fiverr takes 20% of cancelled order then 30% should be for buyers…in 4 cases, NOBODY asked me for revisions… Just threatened to cancel or extra work…(freebies).

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hardbearded996 Rookie

hardbearded996

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It happened with me a few days ago…a buyer insisted to do extra work or refund after one months complete order…I blocked the buyer to not contact me but he continuously sent me texts to do extra work (I don’t know how a blocked person can contact you)…he threatened me then I requested CS to cancel…because he was not contacting CS…just insisted of doing extra work.

There should be policy to only refund half money…if Fiverr takes 20% of cancelled order then 30% should be for buyers…in 4 cases, NOBODY asked me for revisions… Just threatened to cancel or extra work…(freebies).

It seem the buyer is rigth in my view

if a person likes your work and why would the buyer request a revion?? Its bcos buyer are not stisfid with the the work…

Building a ranking is like a building a tower you need a solid foundation… and these foundation are came from your buyers…

Quality is the best foundation.

Love your client

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avextor Contributor

avextor

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Correction, a Buyer can request a charge back from his payment provider long after Fiverr’s 3 day order acceptance period. I believe it differs with each provider.

could you imagine when you buy kfc, mcdonald or anything in this world and then you want your money back ? and after you get your money back, you buy kfc, mcdonald or anything again in this world and then you want your money back again ?

order -> pay & get the goods -> take money back = repeat 😸

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avextor Contributor

avextor

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It seem the buyer is rigth in my view

if a person likes your work and why would the buyer request a revion?? Its bcos buyer are not stisfid with the the work…

Building a ranking is like a building a tower you need a solid foundation… and these foundation are came from your buyers…

Quality is the best foundation.

Love your client

after 2 months ? good for you, but for me, it’s more terrible than wannacry of ransomware 😸

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avextor Contributor

avextor

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Why i always see and read threatening?

i am confused on how they interact with there client

Ever since! i’ve never experienced on threatening.

glad all of my buyer never threatening me they are good to me and I good to them too 😸

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gina_riley2 Veteran

gina_riley2

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Posted

It seem the buyer is rigth in my view

if a person likes your work and why would the buyer request a revion?? Its bcos buyer are not stisfid with the the work…

Building a ranking is like a building a tower you need a solid foundation… and these foundation are came from your buyers…

Quality is the best foundation.

Love your client

Incorrect! Buyers may have the $ but that doesn’t mean they are right. It does not give the buyer power to be abusive, threatening or demand unreasonable request.

My point, if he gets his money back - technically, he is no longer a customer, at least not for you.

These guys lurk and prey on people that have great potential to do fantastic work, then abuse new/hard working sellers to get tens, hundreds or even thousands for free.

They use the same $100 over and over again to scare new sellers. They’ve gotten away with it because most will just refund them from fear of negative review.

I call those types of buyers the “Recycler” as they recycle the same $20 to get thousands of work from different sellers.

As Penny said on The Big Bang Theory, “It just creams my corn!”

Every time a seller tells another seller to “just refund” or “buyer is always right” or “treat them like king” you’re giving them (bad buyer) more power.

Stand up for yourself, or buyers will target you, and you will keep getting scammed!

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