Hey, so I’d really appreciate it if anyone could help me with this. So, a buyer recently asked for “revisions” which were actually completely new concepts for the art. They sent a request to extend the delivery time after I delivered the order (which I foolishly accepted), thinking that they would accept my request to pay extra for the new art. They then told me that they don’t want to pay, and that they started a chargeback on paypal that takes 2 days to go through. I’ve already contacted CS, but they usually take more than 2 days to respond, so I was wondering if reporting the account is better, or what else I could do to prevent this?
A different buyer last month made a chargeback on an order and it completely ruined my account, taking me out of search, and cutting my monthly income from 1k dollars a month to less than 200 a month, which I still have not recovered from. I really don’t want anything else worse to happen to my account.
Any advice is appreciated!