Got this buyer from Buyer Requests. The job was to install a theme on his WordPress website and just leave it as the demo. He had no discussion with me before placing the order no casual talk. Just placed the order and shared requirements. Requirements were his Hosting access but didn’t share WordPress login he asked to install fresh WordPress. Okay, I did it (This wasn’t mentioned in his request). I installed the theme successfully but while importing the demo site there seems to be a problem with the theme provider this could be a bug. Importing stucks a 7% for 2 hours. also the memory provided by hosting wasn’t enough according to the import log. There were more errors in this theme I had to install and configure the plugins as well (not a part of his request). When I tried to describe this issue the reply from the buyer was
“Then cancel the order”
" Cancel now!!!"
I have all the error screenshots available. Now this is a problem that involves the theme developer, If I cancel this order it will affect my profile.
What do I do?