Today, just submitted a work to the client who did not provide me with new information and now asked me to change the work according to the new information. I told him that it was not mentioned in the initial requirements but I’ll still change it accordingly. After that he is saying that he is not satisfied with the work and wants a refund. He is taking the work and running away. I have worked hard on this job and I have been working online since 2010 on Presto and Upwork. I know what clients do when they decide to take the money and run. He is doing the same. I just became level 1 seller I do not want him to spoil my ratings.
You can check the work, it is totally plagiarism and grammatical errors free. If i do not refund him, he will spoil my ratings and review.
I need some resolution for this issue.
I first of all do not want to refund. is there any solution for that?
And secondly if i return the complete amount will he be able to rate me?