Hey guys, quick question. I have a gig where I make 3d models and charge $5 per 30 minutes of work. Be fore I start working, I have people pay the initial $5 to start a gig and collect additional payments for time when the project is complete.
Well, I recently finished a job and told a buyer that it’ll be an additional $15 (because I put two hours into the project) before I can send him the completed workfile. The issue is that he hasn’t gotten back to me so I haven’t uploaded the file and thus marked the order as “complete” yet, and the order is ending in a few days. If he doesn’t get back to me, I’ll either have to just give him the full project for $5.00, or let the timer run out on the order and have it reflect badly on me for not completing the order in time.
Sorry if this sounds complicated, but I’m really at a loss at what I should do. Any suggestions?