Fiverr Forum

Buyer want to cancel order

Buyer order me but didn’t provide user login.when I ask for user login. Then buyer said cancel order.what can I do right now.
Can I cancel order? Someone help me. Thanks


That’s so unfortunate @faruque2018. However, if the buyer wants to cancel the order maintain professionalism and do it positively. You can also cancel the order through Resolution center.
Hope you have found your answer.


Could face any problem getting order?

It’s better to cancel an order than low review.

@faruque2018, if the buyer cancels the order on his own. You should not face any problem getting order.

go for mutual cancel