Fiverr Forum

Buyer want to cancel order

Buyer order me but didn’t provide user login.when I ask for user login. Then buyer said cancel order.what can I do right now.
Can I cancel order? Someone help me. Thanks

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That’s so unfortunate @faruque2018. However, if the buyer wants to cancel the order maintain professionalism and do it positively. You can also cancel the order through Resolution center.
Hope you have found your answer.

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Could face any problem getting order?

It’s better to cancel an order than low review.

@faruque2018, if the buyer cancels the order on his own. You should not face any problem getting order.

go for mutual cancel