Fiverr Community Forum

Buyer wants to cancel order/ wants to hire someone else

He liked a demo, I did it, he didn’t give me a domain hosting pass, I did it at my hosting. He wants to work with me in 7hours. I tried a lot to do it this time. But when I gave him e photo of the work, without revision he wants for refund. He is a level one seller. what should i do now. Then i have contacted Cs. This is reply from CS
"Thank you for contacting us.

I understand how important it is for you to make sure each one of your orders is successful. I reviewed the order, and I see that you’ve delivered work and modifications per the buyer’s request.

However, we cannot force your buyer to accept the order if they have issues with it, so you will need to persuade the buyer to accept your work, or negotiate for an agreement with your buyer.

May I recommend that you draw up a list for the buyer, showing that your work has been fully completed in accordance to their initial work requirements, and let us know how the buyer responds?

We’re here if you have any further questions or concerns.’’

give me suggestion .