So my buyer wants to cancel the order but I don’t agree with the reason. She choose that my order not meet her requirements. But at the same time I haven’t fully delivered anything just sent her the first draft of the work and she didn’t respond to my messages. I was waiting for her and texted multiple times to get a feedback but got nothing.
Can I decline the cancellation and I cancel myself the order for the reason she didn’t respond to me?
Will it affect my ratings?
I know if I accept mutual cancellation my ratings will go down.