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Buyer wants to change the rating but is not able to do so. HELP

paridhi4444

By paridhi4444
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paridhi4444 Newbie

paridhi4444

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Hello,

I needed some help regarding this-

A week ago, my client placed an order with me and did not share proper instructions, but when I tired to contact him, there was no reply.

I had half of the details and so I delivered the order on time.
The buyer wasn’t satisfied and ultimately gave me a 2 star rating.
I requested the buyer to change the rating through resolution center but then upto 4 days, he did not respond…so I withdrew my request and moved on.
Then yesterday he realized his mistake and wants to change the rating, he has no knowledge about the process and I am not able to guide him as well.
Please help me what shall I do?

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paridhi4444 Newbie

paridhi4444

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I think you tell your buyer. if you change your review then he/she must contact with Fiverr customer support. it will help full both of us.

Thanks!

But are we allowed to ask the buyer to contact customer support for this?

I feel that now this rating cannot be changed…

and I am already working on my other orders to improve it.

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paridhi4444 Newbie

paridhi4444

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hi…

you can view the below link the same quetion asked on fiver forum and how fiver customer care replied

favicon.icoFiverr Forum default-apple-touch-icon.png

How do I edit my feedback?

My seller made four corrections and got it right! I need to change from negative to positive. Thanks!

Reading time: 1 mins ? Likes: 1 ❤

Thank you

Irshan

Hello,

Thanks a lot!

I have asked the buyer to contact the support team as guided by the fiverr representative.

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