Buyer was 100% satisfy and he just left 0 star! but how? As far as I know the minimum rating is 1 star so how he gave me 0 star? Is it any Fiverr bug?
Ask your buyer if they meant to leave you 0.
If they didn’t then you can initiate the review change and they can fix it.
I just asked him he told me, “Every time I click on the stars it doesn’t change.”
To allow him changing review rating go to resolution center button on the order page and there select the option for review change. Or he won’t be able to change it
I know the process but I don’t want to send. I think it’s a fiverr bug and it will fix automatically…
No, it won’t fix I think. You won’t be able to change that feedback in three days, go, don’t worry!
But as far as I remember I can send review change request for a limited time. If I use it many time my account can be restricted.
Did you used it once? If not, you can directly go, don’t worry. I had a similar buyer problem and immediatelly after order completed asked him to changed review. And done. No more problems.
just sent and he changed it to 5… Thanks
I love to help!