Hey pals, looking for some insight.
My buyer placed an order and in their requirements they asked for background music but asked me to send them an offer for it.
I was slammed with orders that week so I totally forgot to send the offer but wasn’t too worried as they were super friendly and said they’re happy to pay whenever I sent the offer.
So I sent the offer the morning of the delivery and just uploaded the work. I figured they were probably good for it, I know it’s Fiverr 101 not to take the chance but w/e, I wasn’t sweating it either way.
Well go figure, they’ve ignored the offer request and then actually came back to me for a revision request, so I KNOW they’ve seen it.
I told them I’d upload their revision as soon as they accepted the offer, and I even withdrew the first one and sent a new one. They’ve been online multiple times and haven’t responded.
My question isn’t whether or not I can get them to pay (I realize they’ve taken off with the discount), my question is whether I should re-upload the old version of the file and risk them getting in touch with CS? Or would CS take my side here?