Hi there. This has probably already been covered, but I can’t find it, so bear with me. My gigs are related to small business coaching, so I meet with my purchasers either on Skype or in person. After much back and forth with the buyer, he never did tell me when he was available. The order was cancelled because it was so overdue, but now, the buyer has left a bad review for me. The conversation is clear, that he never responded to setting up a date to meet, yet I’m to blame?
I have changed some of what I’m doing to avoid this in the future, by putting under requirements that the buyer must set an appointment using my online calendar, but it still bugs me that I can’t even reply to the bad review.