Hello, please someone help me. I have a gig where I help other buyers that are not well versed in the english language, I proofread, edit and better structure their gig descriptions to be more attractive to buyers. One of my clients just contacted me saying his gig was removed, and he holds me responsible.
Are my services somehow in violation of the ToS? Even if that was the case, I do not see how fiverr could know I helped him write his description, after all he inputs it all himself.
The edits were nothing in my opinion notable, I fixed all his errors and prompted him to use highlights and bold text properly. Also offered him my honest opinion regarding his gig image, which was quite ugly, had text in 5 different colors with stroke and shadows, really quite unreadable so I told him to change it to something simpler.
I told him to contact customer support and ask them what happened before throwing accusations. I also explained to him I merely reworded his description and that his gig was most likely removed because the services he offers probably in some way violate the ToS, though he says I’m somehow responsible.
What should I do?