I am facing an issue since last many days where a fiverr bug has made it impossible for buyers to contact me. Everytime buyer sends me a message and I start conversation with him, they get to see a message after sometime in the middle of the chat that “neonwebdesign cannot be contacted”. Buyer needs to refresh the page to continue talking to me only to see the same thing happening again after few minutes. As much as 8 buyers have reported the same issue with me with numerous others who haven’t reported but just stopped talking. I have reported it to customer support but they tell me that there is no issue with my account. If that is not an issue with my account, then why
- Every new buyer is having issue?
- Buyers have confirmed that they are having issues with my conversation only. Why is that?
There seems to be no one answering these questions in customer support. I want to know if anyone else facing the same issue?