Fiverr Forum

Buyers can't leave reviews


#1

Buyers can’t leave me a review even though they want to and they say there is something wrong with the site they can’t rate their experience. Is there a problem with the site? what should i do? i worked really hard and want them to rate my work and i get disappointed when they can’t leave a review because of the site.
also tried to contact CS but it doesn’t work idk why it’s giving me an error,


#2

Maybe. I also just created this topic. Maybe something is happening from Fiverr side.

If you are not able to contact CS, send an email on support@fiverr.com from your registered email address. If you receive an automatic reply then everything is fine in the CS department.

Hope everything will get fixed soon.

Note: Do not send messages to customers about leave a feedback, the system can mark this as a violation of a terms of service.


#3

Thank you for replying.
No i don’t ask anyone for a feedback, they’re messaging me after they mark the order as completed to say that they want to leave a review but they can’t and they loved the work. that’s why i get disappointed because i need those reviews on my Gig.