On last few weeks, a considerable number of clients complained that they are unable to place multiple gig orders and process payments. One of them sent me the following screenshot. It shows that there’s no option available to add multiple gigs to the order.
So, I tried placing an order in a gig of another seller and found that there’s no multiple gig ordering option available in the order confirmation page. Please see the following screenshot.
Since several clients complained about this issue, I contacted Fiverr CS and sent them a detailed report in a word doc with screenshots of each and every client who informed me about this glitch. However, their response was: “Please have your buyers contact us and we will try to assist them.”
To be honest, it is somewhat disappointed to receive such a response because no buyer would waste their time to contact Fiverr team
Anyway, I contacted those buyers and asked them to get in touch with CS; I don’t know how many of them will contact Fiverr CS.
Any other who faced such issues? Is it really a bug on Fiverr?
If this prevails, we may lose $$$$$