Ok so this is a bit of a rant but at the same time hope it improves the Fiverr platform if something gets done about it.
Something I have noticed recently is that some buyers on here will enquire about your gig, say they like your samples and place an order for something made in a very similar style to those samples on your gig page.
As soon as you deliver the work they request a modification (which is strange because you’ve made them exactly what they asked for) They then say they want the work changed in some way so you agree to do one FREE revision (even though this wasn’t included in the tiny gig price you initially quoted them). Anyway you carry on working to make the buyer happy only to deliver the requested changes and then they click the “open dispute” button on the order and leave a note like “just wasn’t what I had in mind”.
It seems buyers know they can do this, get their money back and you are the one who has just worked (potentially for days) for free. It seems sooo unfair and is a major flaw in the Fiverr platform, sellers are not protected!! Obviously you can “decline” the cancellation of the order but what’s the point… you know they’re just going to give you a 1 star review on a gig that has all 5 star reviews so will impact your future sales.
I’ve just found out this particular guy who said who has pulled the trick on me has since used my work in a YouTube video… so he clearly did like the work produced, he just wanted the work for free by pretending “it wasn’t what he had in mind”