With the new format for leaving feedback it appears to buyers they are sending me a final message after I deliver an order, when they are actually leaving a review.
They see the place to put the stars and then a box to write a message in and they usually just say Thank you. They don’t know it’s their review.
Between that, and the question they first see upon placing an order that says on the order page: What industry does this relate to? they are a little confused.