I encountered a Buyer and that he wanted a cartoon avatar in Basic Package (simple detail cartoon)
Everything went smooth, until I delivered the order, He then requested a revision saying that the cartoon is too basic and I should add more details, I explained to him that the package he ordered is Basic Package and scope of the order is only upto simple details. He accepted the ordered and I thought he understood my explanation.
He then left a feedback all on ONE star, even on SERVICE AS DESCRIBE. the review saying “low quality stuff” that’s it, no information why. This made me really upset as I clearly delivered the Service as it is Described on the gig and his feedback is 1 star on Service as describe which is completely untrue, I accept negative review as long as it is fair and true but this one is inaccurate
Is there anyway to resolve this?
I’m getting really anxious and upset right now