Hi, I am a level 2 seller with more than 200 completed orders. Recently, I had quite a lot of buyers contacting me - just saying “Hi, how are you?” and nothing else. I never hear from them again.
Is this strange, or is it just me? Has anyone else had the same experience?
Recently, I did not reply to such a message and subsequently, my response rate dropped. I was penalized for not answering - so I was just wondering: could it be that people are trying to get the ratings of others down? Conspiracy theorist, haha.
What I took from this is ALWAYS to reply, no matter how lame the message may be. If they say ‘hi,’ I say hi.
Or, what do you think?
Have a great day.