So if you had a store and people walked in, bought something but didn’t praise you on their way out, you’d be sad?
That makes almost no sense.
I think you are dwelling on this.
However you came here for help, so let me offer you some:
You should focus on the customer experience.
You say it is exceptional and yet no one seems to jump at a chance to rate your service.
That says a lot.
I have a 82% of rated orders and I focus on the customer experience more than anything else.
Do 18% of my clients don’t bother to submit a review? Sure.
Do I feel bad about it? No.
You can still get orders even if you don’t get that many reviews.