Well, I’m only 16 years old so I’m not very experienced in the field of business. Now that fiverr has released the “For Commercial Use” extra, I have one buyer who will not buy it. This sent me a message asking for a sample of my voiceovers, so I sent him one. Then he says “By the way just a heads up our clients love your voice and we are really looking forward to it”.
So he bought some voice overs from me, and I decided to ask him how much he will be reselling them for and he replied “No we dont resell… we use it for our own clients …”. I always thought if it were for his “client’s” that would be considered reselling? Anyway, I guess I don’t have a problem with people reselling as long as they buy the right amount of gigs and gig extras.
So then they released the commercial use license extra, he bought another gig without it and I stated
"From your script it appears this is for a company. If that is the case, it is required that you buy the “for Commercial Use” extra.
I’m willing to do this one without and give you the rights, because I’m assuming you didn’t know but if you’re purchasing more in the future for and business related use, you must buy the extra next time.
For future reference! :)"
to which he replied
"please deliver at your earliest thank you…
Also as stated earlier we do not resell the audio we use it for our own projects…"
to which I replied
"You stated earlier that they’re for your “clients”, which would mean that it’s for business related use"
and he said
"yes and for our own projects again and we do not resell … please do let us know if you have a problem with that …“
So then today he purchased another gig. the description was as follows
"VO revisions requested. Client’s comments:
”- have the VO guy do the voiceover using the correct script (attached).
- have him put some energy and inflection in his voice. Sounds very monotone and frankly boring right now. We are selling a product here and need it to sound EXCITING."
Final script is attached."
and I said
"If you’ll read this: http://support.fiverr.com/hc/en-us/articles/204791227--For-Commercial-Use-License-Details-
You’ll see it clearly states "“Permitted for Commercial Use” means any business related use; such as, advertising, promotion"
and in your message you said "We are selling a product here and need it to sound EXCITING."
if you are selling a product with it I would GREATLY appreciate if you would buy the license for it.
Anyway, I will get around to recording this soon; disregarding the fact that you didn’t listen to my earlier statement because you’ve already bought the gig.
I’m just curious, what is your business? That you’re getting these voice over’s for your clients?"
Anyway, did I handle this properly? I’m getting quite annoyed by this buyer, he has bought 7 gigs from me and he has yet to submit a review. Also, he never accepts my deliveries he just makes me wait the 3 days until it is accepted and then proceeds to purchase another gig for a different company.
I apologize if I seem ignorant to this, I just don’t know much about this commercial use License. And it would be nice if I could get some opinions from other voice actors; is it worth it to leave the commercial use license on?
I don’t think it is if future buyers will be like this.
I didn’t expect this to be so long, anway; thanks!