(Edit - Apologies @michal247 I didn’t mean to reply directly to your post, not sure why the system did that)
Long time no see! Nice to see you posting again. Hope you’re keeping well and staying safe!
Before I freelanced, I worked as a sales trainer, and communication was a huge part of the curriculum. We’d try and teach our salespeople to understand the various communication styles, and tailor their message accordingly. It was difficult to do face to face, challenging to do over the phone, and honestly, I think borderline impossible to do via email, never mind a text-only platform like Fiverr where you’re potentially talking to a brand new person every day. How can you possibly know what someone wants to hear/read within seconds of receiving a text message from them?
I was dealing with a buyer last week who was so blunt it was borderline rude. I gave him the benefit of the doubt, and assumed that he didn’t actually despise me with every fibre of his being like his messages implied, rather it was his preferred communication style. He left a glowing review in the end.
Then I’ve got this other fairly regular buyer who is SO over-friendly in his messages, he’s almost flirty (and it’s the male half of Cubitt Audio writing this, and he’s very aware that he’s talking to me and not my partner! ). I showed my partner some of his messages to get a 2nd opinion the other day and she burst out laughing…
I now have a policy of accepting that we deal with so many people, I can’t be a totally different person to each one. Most people seem to be cool with how we communicate, and if a small number think we could do it differently, so be it!