This is general advice that I’ve found to be true:
- It’s business, and you have to learn when/how it’s called for to be an “unsympathetic bastard”, The “how” is the most important part.
- Raise your rates.
That’s the fastest way to weed out the bad buyers.
That’s the real game on Fiverr. Finding how much you can charge without losing needed business.
Hard Truth: People tend to prey on the cheap $5 gigs and gigs that don’t have clear descriptions of what they will and won’t do because of lack of respect.
There are two major groups of buyers on Fiverr. The good ones and the bad ones. You should market toward the good ones.
EDIT - I felt a need to add something here
Respect is a 2-way street. When you don’t make a clear description of what you do and don’t offer and what you will and won’t do, you’re not respecting the buyer. They don’t know! How could they know? You never told them! Respect is reciprocal. To get respect you have to give respect. So respect your buyers by being clear in your gig descriptions!
END OF EDIT
Weeks - means the gig is long over, your money is in the bank.
In 4 1/2 years I’ve NEVER had someone come back like that.
Be clear and FIRM in your gig descriptions of what you will and won’t do.
When someone asks for something unreasonable, I always respond with a quote for more money. The message usually goes something like. “Hey Joe! Sure, no problem! Since you only ordered a single session, and the gig you ordered doesn’t include free revisions, Attached is the quote for the additional booth time.” 90% of the time they go ahead and order! And nobody has EVER complained Because it’s FAIR.
If they did protest, I’d explain that by not offering free revisions, I am able to keep my prices lower and that when it comes to revisions, they only have to pay for what they need, as opposed to paying for revisions up-front with other sellers."
You have to be a hard bastard, but wrap it in the friendliest manner possible. It’s traditionally called “Putting a spin on it.”
If you are very clear up-front (In your gig description. You did use EVERY FAQ slot, didn’t you?) then you are covering all your bases and showing that you work fairly for a fair price.
Learn the power of NO, and the many friendly ways to say it and you’ll go far.