I pride myself on being friendly, easy-going, and professional with all of my buyers, new ones and long-standing. I treat them all with the same level of care.
I don’t know who raised some of y’all. I cannot imagine ordering a bespoke, high-quality product from a small business, receiving the product with care, attention to detail, and friendly cooperation, and then, not only NOT saying thank you or I like what you’ve done, throwing the work back in their face and saying “fix this, it’s wrong”.
I make mistakes sometimes, sometimes it’s the buyer’s fault, sometimes it’s mine. Whatever - I will fix it usually for free. Just be NICE to me! Why is that so hard to ask?
The way some people behave online makes me so sad. I would be absolutely mortified to speak to someone that way!