Fiverr Community Forum

Buyers write by inbox

:grinning: Hi, Iโ€™m new to Fiverr! and I have this situation:

What can I do or say to those buyers who write to me by inbox to request the service I have published.

Is this a normal practice? How should I do it? :roll_eyes:

Thanks for your help!

If a buyer messages you in your Inbox, respond to them. Itโ€™s perfectly normal for people to contact you before placing an order sometimes. Donโ€™t do any work for them unless they do place an order, however.


you reply to them, negotiate and create a custom offer for them, this mostly happens when the buyer got an order with slight difference with your gig, 90% of my orders come from custom offers and i think is normal

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Great, thanks for the information. :sonriendo:

Great, thanks! I will do so. :sonriendo: :100:

It is quite normal that a buyer will contact you before placing the order. Please answer their queries in polite manner. Hopefully they will turn out to be a regular buyer of your service.

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Please feel free to share your experience in fiverr platform. Your experience with buyers will help other sellers too. Wish you good luck on Fiverr platform.

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