Fiverr Forum

Can a buyer cancel an order by contacting support without having any negative effect on my rankings and stats?


#1

Hello Fiverr,

Please I need to know, is it possible for a buyer to cancel an order by contacting support?

If yes, would that mean an automatic 1 star or how is this usually handled?


#2

Please I need to know, is it possible for a buyer to cancel an order by contacting support?

Only in some extreme cases. Support usually doesn’t do that

If yes, would that mean an automatic 1 star or how is this usually handled?

When an order is canceled you will not receive any rating that will be visible to buyers, but the buyer that canceled the order will have the option to leave a rating and a feedback for a Fiverr’s internal rating (not visible to buyers).


#3

Okay, thanks.

I had to open a dispute to mutually cancel an order today, and it was not my fault that the order had to be canceled but the buyer’s.


#4

I’m sorry to hear that. It’s really sad But Fiverr is not for seller they are for buyer only. Don’t be upset go ahead.


#5

Posting nonsense like this does not make the forum any better. Also please use your real picture and not a stock photo. Because, honesty.

image