Hi Maytal. I don’t have a recent screenshot, but this is one I posted sometime last year, I don’t think the portfolio part of the review process has changed, at least I didn’t notice any changes in my orders from this year.
This is what your customers see when you activated your portfolio for the gig. As per default the option is ticked, you don’t actually need to explain anything, unless you want to try to convince them to not untick it. Which is a double-bladed sword, as they may well have unticked it because they don’t want it to be shown.
Sellers who deliver video or image files have the option to add the delivered files as work samples to their Live Portfolio . You may remove the work sample while providing feedback by clicking on the check mark (✓), which appears on the work sample.
(As you see, it says you can remove the sample by clicking the check mark = it’s clicked by default:
https://buyers.fiverr.com/en/article/providing-feedback In this case, the Buyer Help Center has the info ;))
Hope the screenshot helps either way.