All right so I’m gonna try to explain this very simple:
I received an order for “Discord Server Customization” and I contacted the buyer to ask him to give me the right permissions so I can access/configure his server and do my job, but he didn’t respond and I was not able to do anything since I didn’t have the right permissions. I didn’t have anything to deliver, and I also couldn’t leave the order get marked as late so I went to the resolution center to extend the delivery time but, since it must be accepted by the buyer - which is not responding, the request is just opened and I noticed that the delivery time is ticking. I cannot find any words to describe how confused I am about that. Because there is literally no real option, I cannot deliver because I was not done with the job, and the delivery time couldn’t be extended, the result is “late”. What’s the right choice? And will an order be marked as late if a request is opened?