Fiverr Forum

Can anyone tell me why this order was cancelled


#1

I deliverd the work he marked it complete and gave 5 star rating


#2

Unfortunately, no we cannot. You will have to contact Customer Support for that level of insight.


#3

I do contacted but they say it is out of our hands the buyer opened a dispute via PayPal fiver is so ridiculously insecure platform


#4

Most likely a stolen credit card was used, as I don’t see why they would dispute it, if they were happy with it.


#5

The buyer claimed to the Paypal that it was stolen and used by other people. This happened to me few times.


#6

You should contact the buyer and let them know that you was not paid. If they are good person, they will pay you back.


#7

Likely, the buyer used paypal to scam (by disputing charges) - after he got his delivered order.
It is calculated, and a way to get a freebie. When buyer’s dispute paypal changes after an order is complete, action should be taken.


#8

yes ofcourse fiver should do something about it