Fiverr Community Forum

Can buyer leave a negative rating if I cancel the order?

About 12 days ago I took an order with a delivery time of 10 days. Later I failed to deliver on time (10 days) and asked the buyer for more 2 days and the buyer accepted it. And the current situation is that I can’t deliver the work even now.

So I want to cancel the order and refund the buyer. In this case, can the buyer leave a negative rating?

And also are there any other consequences?

10 Likes

No, If you cancel the order they can’t leave any review.but it may effect your order completion rate and ranking

3 Likes

If you cancel the order then your Order completion rate will decrease

2 Likes

Buyer can not leave review if order is cancelled, but your order completion rate will drop.

1 Like

buyer can’t give any review but gig fall rank.

2 Likes

No, but they might be able to leave private feedback, if Fiverr asks them to do it. It will be visible to Fiverr staff only.

Completed orders rate decrease, possible loss of level (if it gets below 90%), gig will get a much lower ranking in search…

3 Likes

NO!!

But it may affect your order completion rate, as a result, your gig ranking may drop. Best of luck

1 Like

No, It will only effect your “Order Completion” rate.

1 Like

Thanks @everyone for your kind information!