graphinos Posted January 19, 2017 Share Posted January 19, 2017 Hello.The title explains it.I made a gig and someone brought it, but I didn’t receive a notification in Fiverr. I later checked my email address and found notifications. My problem is that I didn’t accept his order but the countdown started anyway; and I only became aware of it when he gave me poor review after the order got cancelled. I thought I need to accept the order before the countdown started. How can I manage for example if I started receiving many orders at once and I can’t satisfy them in the deadlines? This process is confusing me… Link to comment Share on other sites More sharing options...
catwriter Posted January 19, 2017 Share Posted January 19, 2017 There’s no way to “accept” or “reject” an order; as soon as someone buys your gig and fills in the buyer requirements, the clock starts ticking.Have you read Fiverr’s Terms of Service? That should give you a better idea about how Fiverr works.Fiverr.com Fiverr's Terms of ServiceOne marketplace, millions of professional services. Browse. Buy. Done. Link to comment Share on other sites More sharing options...
graphinos Posted January 19, 2017 Author Share Posted January 19, 2017 There’s no way to “accept” or “reject” an order; as soon as someone buys your gig and fills in the buyer requirements, the clock starts ticking.Have you read Fiverr’s Terms of Service? That should give you a better idea about how Fiverr works.Fiverr.com Fiverr's Terms of ServiceOne marketplace, millions of professional services. Browse. Buy. Done. thanks for the quick reply =) Link to comment Share on other sites More sharing options...
miiila Posted January 19, 2017 Share Posted January 19, 2017 Hello.The title explains it.I made a gig and someone brought it, but I didn’t receive a notification in Fiverr. I later checked my email address and found notifications. My problem is that I didn’t accept his order but the countdown started anyway; and I only became aware of it when he gave me poor review after the order got cancelled. I thought I need to accept the order before the countdown started. How can I manage for example if I started receiving many orders at once and I can’t satisfy them in the deadlines? This process is confusing me…How can I manage for example if I started receiving many orders at once and I can’t satisfy them in the deadlines?On your dashboard you can go: Selling > My Gigs, then click your gig(s) and set a maximum amount of allowed orders in queue. That means, if you for example set 3 like I have in my screenshot, and 3 people have ordered that gig already, fiverr will automatically pause that gig, so you won´t wake up to more orders than you can handle. You can ponder to which number to set that, depending on how much time your gigs take you to do etc., or if 3 gigs got ordered but you checked them and know you can still handle some more you can adjust that number, it´s pretty flexible as you can adjust it for all your gigs separately.If you keep the ‘Keep direct link active’ slider on, former buyers can still reach and order your gig through their direct link to it, even if it´s momentarily paused, and I still can send custom offers for that gig,so since I usually get my orders through custom offers anyway, that works quite well for me. Link to comment Share on other sites More sharing options...
phantompower Posted January 19, 2017 Share Posted January 19, 2017 Once you create a gig it means you are ready for work and don’t need to accept to do it. You need to download the fiverr app so as to get notifications Link to comment Share on other sites More sharing options...
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