I am a web developer and sometimes I make E-mail templates for my clients. But recently I have seen that Fiverr is not allowed to write an email word. So how can I ask for email or contact information from clients?
The ToS say you can send/can be sent contact information if it is necessary for the job and not to leave the platform, like in your case.
I’ve never done it myself so I don’t know how to precisely help you, but here it says you have to do it within the order page and not in the chat.
In short, If email is needed for the order purpose, then it should be within order page…
Ok but if any cause my client forget about to send me email address then What i will do ??
Ask them within the order page messages at this point.
Along with @mattboa’s suggestion, you can ask the email info as an order requirement. So that buyer can’t order without giving the info…