So… it sounds like Fiverr DID send you an email (or, at least communicate the issue with you) (see your other forum topic on this issue), and they DID explain the situation and how you can obtain any pending revenue, and you either ignored what they told you, or wanted them to tell you something else.
What Fiverr communicates to you, is the final answer. You cannot expect them to provide you with answers you want to hear. Fiverr already shared information on your account banishment, and when you contacted them asking for different answers, they chose not to respond. You have your answers. Your account is gone for good, and you already have the only information and instructions Fiverr is likely to provide.
It doesn’t look like they are likely to allow you to open another account.